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Testimonials

One of the Nations Leading Vehicle Service Contract Providers

Testimonials

The day I brought home my newly purchased Mercedes for the first time was one of the fondest memories of my life. So you can imagine how distraught I was when my air conditioning failed 300 miles from home while I was vacationing with my family. I called Continental and not only did they find a local repair shop for me, but they helped expedite things very quickly to get me back on the road and vacationing with my family in no time.”

Ron S. – Milwaukee, WI.

 

As a service manager for over 25 years, I have had dealings with numerous service contract companies and insurance companies. Continental Warranty is by far the finest and most pleasurable to work with. Their friendly, courteous staff makes the claim process easy and painless. I recommend Continental Warranty to all of my service customers.”

Dave N. – Troy, MI.

 

When I was purchasing my vehicle and the salesman mentioned a service protection plan, my initial response was “thanks but no thanks”. But after he politely explained and showed me how extensive the list of coverage was, I was impressed enough to buy it. Well 3 years have passed and I think the warranty has more than paid for itself. I’m convinced I made the right decision!”

Aimee T. – Hilton Head, SC

 

We have been selling Continental Warranty Service Contracts for over 10 years now, and it is still the only extended service plan we make available to our customers. The employees at Continental have always stood behind their product and have not only provided us with superior customer service, but have gone above and beyond our expectations countless times.”

Richard S. – Annapolis, MD

 

I bought my Volvo with the intentions that I would be keeping it for quite a few years. As luck would have it, a month after the manufacturer’s warranty expired, my power window stopped working. That’s when my Continental Service Contract kicked in and everything was repaired at no cost to me. Having that extra protection has been nothing but a good experience for me and my car!”

Ellen P. – West Chester, PA

 

Having the ability to offer customers a Continental Warranty Protection Plan makes my job easy. I have always understood that in order to be an excellent salesman, you need to believe in what you are selling. I have so much faith in Continental Warranty that I purchased contracts for both of my own personal vehicles.”

Jonathan H. – Newark, DE

 

Buying a car has always been a chore for me and my husband. During the purchasing process we met with a finance manager and when he suggested we buy the Protection Plan, I thought it was just another way for the dealership to make money. We weighed out the options and finally agreed to purchase a contract, and we are so glad we did! The dealership and Continental Warranty have been a pleasure to deal with.”

Donna K. – Cherry Hill, NJ

FAQ

No, all of our Service Contracts are only sold through our network of certified participating dealers. We can direct you to the nearest dealer in your area if you wish to purchase a vehicle with a Continental Warranty Service Contract.
Repairs can be performed by any qualified repair facility of your choice (i.e. Dealerships, National chain automotive repair shops and independent repair shops.) If you need assistance in locating a repair facility, we will be happy to provide you with an extensive network of shops that we conduct business with on a daily basis in your area.
Once your repair facility has properly diagnosed the problem with your vehicle, they must call our Claims Department at 1-800-265-9136 with a complete estimate of repairs before any actual components are replaced. Once the repair facility has spoken to one of our Claim Adjusters and has received an authorization number, they may proceed with the authorized repairs.
After your repair facility has acquired an authorization number from one of our Claim Adjusters and has completed all repairs, they simply fax a signed copy of the repair order to 1-800-994-3747. Once we receive the invoice, it is immediately forwarded to our Payment Processing Center where payment is submitted for dispensation.
A. We issue ID cards once the dealer has remitted payment for your Vehicle Service Contract

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