UCRP 6-1

One of the Nations Leading Vehicle Service Contract Providers

UCRP 6-1

Ding and Dent – unlimited occurrences with no cap on dings and dents. Dents must be less than 4 inches. If customer needs a body shop for repair, then it becomes an insurance related claim

Windshield repair – not a replacement program. Unlimited chip and crack repair. Unlimited occurrences with no cap. Cracks must be less than 6 inches. If windshield need replacement, then it becomes an insurance related issue.

Unlimited Motor Club – unlimited 24 hour roadside assistance; lockouts, out of gas, fluids.

Unlimited Tire and wheel – no cap on occurrences. Pays list for tires and rims. Pays mounting balancing and taxes.

Key replacement – Domestic up to 399.00 and for Highline up to 799.00 per yr. All come with 24 hour roadside, next day key, 3 days of rental, re-programming of key and new key fob.

Cosmetic repair for rim – Does not repair chrome wheels, although it will replace them.

FAQ

Can a Service Contract be purchased directly from Continental Warranty, Inc.?

No, all of our Service Contracts are only sold through our network of certified participating dealers. We can direct you to the nearest dealer in your area if you wish to purchase a vehicle with a Continental Warranty Service Contract.

Q. Where can my vehicle be taken for repairs when needed?

Repairs can be performed by any qualified repair facility of your choice (i.e.
Dealerships, National chain automotive repair shops and independent repair shops.)

Q. What is the process for submitting a Claim?

Once your repair facility has properly diagnosed the problem with your vehicle, they must call our Claims Department at 1-800-265-9136 with a complete estimate of repairs before any actual components are replaced. Once the repair facility has spoken to one of our Claim Adjusters and has received an authorization number, they may proceed with the authorized repairs.

Q. How does my repair facility get paid for repairs?

After your repair facility has acquired an authorization number from one of our Claim Adjusters and has completed all repairs, they simply fax a signed copy of the repair order to 1-800-994-3747. Once we receive the invoice, it is immediately forwarded to our Payment Processing Center where payment is submitted for dispensation.

Q. When will I receive My ID card?

A. We issue ID cards once the dealer has remitted payment for your Vehicle Service Contract